Terms of service

 

Terms of Service – Tesserae Jewellery

OVERVIEW
Welcome to Tesserae Jewellery! The terms “we”, “us” and “our” refer to Tesserae Jewellery. Tesserae Jewellery operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Tesserae Jewellery is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability. By accessing or using our Services, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old, or have parental/guardian consent for any minors using your account.

To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping details. You warrant that all information you provide is accurate and complete.

You are responsible for keeping your account credentials secure and for all activity on your account. Accounts may not be transferred, sold, or assigned.

SECTION 2 - OUR PRODUCTS

We strive to display our products accurately, but note that colors and appearances may vary depending on your device settings.

Because our jewellery is handcrafted, slight variations may occur. We do not guarantee that the appearance of any product will match your expectations exactly.

We may change product descriptions, discontinue items, or limit quantities at any time, at our discretion.

SECTION 3 - ORDERS

Placing an order is an offer to purchase. Tesserae Jewellery reserves the right to accept or decline orders at its discretion. Orders are not accepted until we confirm them and process payment.

Please review your order carefully before submitting, as cancellation may not be possible after acceptance.

All purchases are for personal use only, not for resale or export. Returns or exchanges are handled in accordance with our Refund Policy. 

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change without notice. Prices displayed are valid at the time of purchase and exclude taxes, shipping, customs, or import duties unless stated otherwise.

You must provide accurate, up-to-date billing and payment information. All charges must be authorised by you.

SECTION 5 - SHIPPING AND DELIVERY

We ship via Tracked Delivery. Estimated delivery times:

Ireland: 1-4 business days

United Kingdom: 5-7 business days

European Union: 7-10 business days

Rest of the World: 10-15 business days

Free shipping applies automatically for orders over €100 in Ireland and the UK.

International orders may be subject to customs duties or import taxes, which are the responsibility of the recipient.

We are not liable for shipping delays caused by carriers, customs, or other events outside our control. Title and risk of loss pass to you when products are transferred to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content on our site, including text, images, graphics, logos, and product designs, is owned by Tesserae Jewellery or its licensors.

You may use our Services for personal, non-commercial purposes only. Reproducing, distributing, or using our content without permission is prohibited.

Tesserae Jewellery’s logos, names, and product designs are protected trademarks. Shopify’s name and logos are also trademarks of Shopify.

SECTION 7 - OPTIONAL TOOLS

You may have access to third-party tools. We do not control these and provide them “as is”. Use of third-party tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our Services may link to third-party websites. We are not responsible for the content, accuracy, or practices of these sites. Any interactions or purchases with third parties are at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Tesserae Jewellery is powered by Shopify. Sales are made directly between you and Tesserae Jewellery. Shopify is not responsible for any aspect of transactions, including product quality, delivery, or liability.

SECTION 10 -  PRIVACY POLICY

All personal information is subject to our Privacy Policy. Because the Services are hosted by Shopify, some information may also be processed by Shopify and third-party providers.

SECTION 11 - FEEDBACK

By submitting feedback, you grant us a perpetual, worldwide, royalty-free license to use it for any purpose. Feedback must not violate any third-party rights.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

We may correct errors or update product information at any time without notice. Orders may be cancelled if inaccurate information affects them.

SECTION 13 - PROHIBITED USES

You may only use our Services for lawful purposes. You must not:

Violate laws or intellectual property rights

Harass, abuse, or harm others

Transmit viruses, spam, or malicious code

Interfere with site security

We may suspend or terminate accounts that violate these rules.

SECTION 14 - TERMINATION

We may terminate access to Services at any time. Sections on intellectual property, indemnification, disclaimers, and governing law survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” without warranties. We do not guarantee uninterrupted, secure, or error-free use.

SECTION 16 - LIMITATION OF LIABILITY

Tesserae Jewellery, Shopify, and affiliates are not liable for direct, indirect, incidental, or consequential damages arising from use of the Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify Tesserae Jewellery, Shopify, and affiliates for any claims or losses resulting from your use of the Services or breach of these Terms.

SECTION 18 - SEVERABILITY

If any provision is invalid, it does not affect the enforceability of remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce a provision is not a waiver. These Terms and referenced policies constitute the entire agreement.

SECTION 20 - ASSIGNMENT

You may not transfer your rights or obligations. We may assign or transfer our rights without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by Irish law. Disputes are subject to the jurisdiction of Irish courts.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms can be sent to:
Email: info@tesseraejewellery.ie

Trading Name: Tesserae Jewellery

 

 

 

 

We may change product descriptions, discontinue items, or limit quantities at any time, at our discretion.